To configure Results to use the Internal Email Form:
1. From the Tools Main Menu, in the Configuration Module group, click Options to display the Configuration Options screen.
2. On the E-mail tab, check the “I use
Outlook as my e-mail client” option and the
“Use Internal E-mail form that Integrates with Outlook” option.
3. On the E-Mail 2 tab, set up your email preferences including HTML vs Plain Text, Signature blocks, etc.
4. Click Apply, then click OK.
ResultsCRM User Help (August 2018)